Frequently asked questions
The essentials, in brief
OLMOZ sells digital goods: game currencies and streaming platform top-ups. After payment, the currency or item is credited to the specified account automatically.
No. All goods are digital and delivered electronically — there is no physical shipping.
Usually within a few minutes after the payment is confirmed. In rare cases of high load, delays are possible.
Refunds are possible under the Refund Policy — for example, if the good was not delivered or the order has not yet been fulfilled. Exact terms and timelines are in the document.
Check that the game ID is correct and review the order status. If the top-up hasn't arrived within the stated time, contact support.
OLMOZ is an independent digital commerce platform and is not an official representative of any brand. All trademarks belong to their owners.
Bank card, SBP and cryptocurrency. Method availability may vary by region.
For collaboration inquiries, email partnerships@olmoz.ru.
