Privacy Policy

Effective date: 5 July 2026

1. General

1.1. This Privacy Policy explains how OM DIGITAL COMMERCE LIMITED processes personal data of users of https://olmoz.ru.

1.2. Data controller: OM DIGITAL COMMERCE LIMITED, Company No. 80755134, address: UNIT 8, 7/F, BLOCK S-T, VALIANT INDUSTRIAL CENTRE, 2-12 AU PUI WAN STREET, FO TAN, HONG KONG.

1.3. Privacy contact: support@olmoz.ru with the subject line “Privacy Request”.

1.4. This Policy applies to the website, accounts, orders, support, payment operations, cookies and communications with users.

2. Data We Process

2.1. Account and order data: name or nickname, e-mail, order number, selected product, account ID on a Third-Party Platform, region, server and delivery data.

2.2. Technical data: IP address, device, browser, operating system, language, visit date and time, cookies, session identifiers and website actions.

2.3. Payment data: payment status, amount, currency, payment method, transaction identifier and anti-fraud result. Full card details are processed by payment partners and are not stored by the Operator unless expressly stated.

2.4. Communications: support requests, messages, attachments and dispute resolution history.

2.5. Verification data: information required to confirm payment, prevent fraud, meet payment partner requirements, comply with law, sanctions and anti-fraud controls.

3. Purposes of Processing

3.1. Account creation and maintenance.

3.2. Order placement, payment, delivery and confirmation.

3.3. Customer and technical support.

3.4. Fraud prevention, unauthorized payment prevention, card testing prevention, chargeback handling and security.

3.5. Compliance with legal, tax, accounting, sanctions, AML and other obligations.

3.6. Website improvement, analytics, error diagnostics and security.

3.7. Service notifications related to orders, accounts or security.

3.8. Marketing messages only with consent or another lawful basis where required by law.

4. Legal Bases

4.1. Processing is necessary for entering into and performing a contract with the user.

4.2. Processing is necessary for compliance with legal obligations.

4.3. Processing is necessary for legitimate interests: fraud prevention, security, dispute handling and service development.

4.4. In certain cases, processing is based on user consent.

5. Disclosure to Third Parties

5.1. We may disclose data to payment partners, banks, anti-fraud providers, hosting providers, IT contractors, analytics services, legal and accounting advisers, and public authorities where a lawful basis exists.

5.2. We do not sell users’ personal data.

5.3. Data may be transferred outside the user’s country, including to Hong Kong and other jurisdictions, where necessary for website operation, payment, delivery, support or legal compliance.

6. Data Retention

6.1. Data is retained for as long as necessary for processing purposes, contract performance, tax and accounting records, dispute defense, chargebacks, fraud prevention and legal compliance.

6.2. After the purposes are achieved, data is deleted, anonymized or archived unless further retention is required by law or legitimate interests.

7. Data Security

7.1. We apply reasonable organizational and technical measures to protect data from unauthorized access, alteration, disclosure, loss or destruction.

7.2. Payment information is transmitted through secure payment pages of partners. The user must keep their device, e-mail and passwords secure.

8. Cookies and Analytics

8.1. The website uses cookies and similar technologies for website operation, login, cart, security, analytics and service improvement.

8.2. The user may restrict cookies in browser settings. This may affect website functionality.

8.3. More details are provided in the Cookie Policy.

9. User Rights

9.1. Depending on applicable law, the user may have the right to request access, correction, deletion, restriction, portability, objection, withdrawal of consent and information about data transfers.

9.2. Requests must be sent to support@olmoz.ru.

9.3. To protect data, we may request identity or e-mail ownership verification before fulfilling a request.

10. Children and Minors

10.1. The website is not intended for independent use by persons who cannot enter into a contract without consent of a legal representative.

10.2. A legal representative may contact support if they believe that a minor provided data without permission.

11. Changes

11.1. We may update this Policy. The new version becomes effective upon publication on the website.