OLMOZ

Public Offer

Effective date: 5 July 2026

1. Status of this Document

1.1. This Public Offer is an offer by OM DIGITAL COMMERCE LIMITED to enter into a contract for the sale of Digital Goods on the terms stated below.

1.2. Website operator and seller of Digital Goods: OM DIGITAL COMMERCE LIMITED, Company No. 80755134, Business Registration Certificate No. 80755134-000-07-26-0, address: UNIT 8, 7/F, BLOCK S-T, VALIANT INDUSTRIAL CENTRE, 2-12 AU PUI WAN STREET, FO TAN, HONG KONG.

1.3. Brand and website: OLMOZ, https://olmoz.ru.

1.4. Acceptance of this Offer occurs when the user places an order and pays for Digital Goods.

1.5. Upon acceptance, the contract is concluded electronically and is binding between the Customer and the Seller.

2. Subject Matter

2.1. The Seller undertakes to supply the selected Digital Goods, and the Customer undertakes to pay for and accept them.

2.2. Digital Goods are supplied electronically only. No physical delivery is provided.

2.3. Product name, price, quantity, delivery method and other material characteristics are shown on the product page, order form, order confirmation or account area.

2.4. If a product is intended for use on a Third-Party Platform, the Customer must comply with that platform’s rules and verify compatibility with their account, region, server or device.

3. Order Placement

3.1. The Customer places an order on the website, selects Digital Goods, provides delivery data and makes payment using an available method.

3.2. Before payment, the Customer must verify all data, including e-mail, account ID, nickname, region, server, quantity and delivery method.

3.3. The Seller is not responsible for non-delivery or delivery to a wrong account if caused by incorrect Customer data.

3.4. The Seller may refuse or cancel an order due to lack of availability, technical error, suspected fraud, sanctions or legal restrictions, pricing error, payment dispute or delivery impossibility.

4. Price and Payment

4.1. The price is shown on the website at checkout.

4.2. The Seller may change prices, promotions, fees and available payment methods without prior notice. Price changes do not affect already paid and confirmed orders except in case of obvious technical error.

4.3. Payment is processed through payment partners and payment services available at checkout.

4.4. The Customer’s payment obligation is fulfilled after successful payment confirmation by the payment partner or receipt of funds by the Seller or its payment partner.

4.5. The Seller does not store full card numbers, CVC/CVV codes or full payment credentials where payment is processed by a payment partner.

4.6. The Seller may delay order fulfillment until anti-fraud checks are completed.

5. Consent to Immediate Performance

5.1. By placing an order, the Customer requests the Seller to begin performance immediately after payment confirmation.

5.2. The Customer understands and agrees that after successful delivery of Digital Goods, the contract is deemed performed and withdrawal rights for goods of proper quality may be limited to the maximum extent permitted by applicable law.

5.3. The website should use a separate checkout confirmation: “I agree to immediate delivery of Digital Goods and understand that after delivery the goods are non-refundable except as required by law and the Refund Policy.”

6. Delivery of Digital Goods

6.1. Delivery is made electronically by crediting the specified account, issuing a digital code, providing access, instructions or another digital result.

6.2. An order is deemed delivered when:

  • Digital Goods are credited to the account specified by the Customer;
  • a digital code or instruction is provided to the Customer;
  • the Seller’s system or a Third-Party Platform confirms performance;
  • the Seller has technical logs confirming transfer of the digital result.

6.3. Standard delivery times are stated in the Delivery Policy. Delivery may be extended due to anti-fraud checks, maintenance, Third-Party Platform errors, high load, request for additional data or circumstances outside the Seller’s control.

7. Refunds, Cancellation and Changes

7.1. Before order performance begins, the Customer may request cancellation through support. Cancellation is possible only if the order has not been processed, delivered and no non-refundable costs have been incurred.

7.2. After delivery, Digital Goods are non-refundable and non-exchangeable except in case of:

  • double charge;
  • technical error by the Seller;
  • complete non-delivery due to the Seller’s fault;
  • impossibility of order fulfillment confirmed by the Seller;
  • other cases required by mandatory applicable law.

7.3. If the error was caused by incorrect Customer data, no refund is due if the Digital Goods were already delivered or the Seller incurred non-refundable costs.

7.4. If delivery is impossible for reasons beyond both parties’ control, the Seller may offer replacement, redelivery, waiting for service restoration or refund.

7.5. The detailed refund procedure is stated in the Refund Policy.

8. Verification and Refusal of Service

8.1. The Seller may conduct checks to prevent fraud, unauthorized payments, card testing, chargebacks, sanctions breaches and other risks.

8.2. The Seller may request additional information, proof of payment instrument ownership, e-mail verification or other reasonable data.

8.3. If the Customer refuses verification, the Seller may cancel the order and refund the payment where the order was not delivered and there are no signs of fraud.

9. Chargebacks and Payment Disputes

9.1. If there is an issue, the Customer must first contact support at support@olmoz.ru.

9.2. If the Customer initiates a chargeback after receiving Digital Goods without attempting to resolve the issue, the Seller may submit evidence of performance to the payment system, including logs, e-mails, order ID, delivery data, IP address and other information.

9.3. In case of abuse, the Seller may restrict further service to the Customer.

10. Liability

10.1. The Seller is liable for proper order fulfillment within the amount actually paid for the relevant order unless mandatory law provides otherwise.

10.2. The Seller is not liable for Customer errors, Third-Party Platform bans, Customer breach of third-party platform rules, technical failures of banks and payment systems, internet provider actions, force majeure, sanctions restrictions or other circumstances outside the Seller’s control.

10.3. The Customer is responsible for data accuracy, payment legality, compliance with Third-Party Platform rules and absence of third-party rights violations.

11. Governing Law and Complaint Procedure

11.1. The contract is governed by the laws of Hong Kong unless mandatory applicable law requires otherwise.

11.2. Complaints must be sent to support@olmoz.ru.

11.3. The complaint review period is up to 10 business days. The period may be extended if information from a payment partner, bank or Third-Party Platform is required.

12. Final Provisions

12.1. The Seller may amend this Offer. The new version is effective upon publication on the website.

12.2. Invalidity of any provision does not affect the validity of the remaining provisions.

12.3. This Offer remains effective until replaced or withdrawn by the Seller.